Editorial Policy

Our commitment: Every product page on PharmaPlus is researched, written, and reviewed following a structured editorial process. We cite peer-reviewed research and clearly distinguish between scientific evidence and commercial claims.

Why This Policy Exists

Health supplements are a YMYL (Your Money, Your Life) topic. Inaccurate information about dietary supplements can lead to poor health decisions. We take this responsibility seriously. This policy outlines how we create content, where our information comes from, and how we maintain accuracy over time.

How We Create Content

Every product page on PharmaPlus goes through a four-stage process:

1️⃣
Ingredient Research
Before listing a product, our team reviews the active ingredients against published scientific literature. We search PubMed, the NIH Office of Dietary Supplements database, and peer-reviewed journals. We only reference studies with clear methodology, published in indexed journals.
2️⃣
Content Drafting
Product descriptions are written by our editorial team in consultation with our health and nutrition advisors. The draft includes ingredient functions, recommended usage, contraindications, and links to supporting research (PubMed IDs). We write for the general public — no unnecessary jargon.
3️⃣
Review and Fact-Check
A second team member reviews every product page for factual accuracy, appropriate health claims, and compliance with Kenya's Consumer Protection Act and advertising standards. We verify that every cited study matches the claim it supports.
4️⃣
Periodic Updates
Product pages are reviewed at least every 6 months. If new research contradicts a previous claim, we update the page. If a study we cited is retracted or challenged, we remove the reference. Revision dates are tracked internally.

Our Sources

We draw information from the following types of sources, in order of priority:

  • Peer-reviewed clinical studies — published in indexed medical journals and listed on PubMed
  • Systematic reviews and meta-analyses — which aggregate results from multiple studies
  • Government and regulatory databases — including the NIH Office of Dietary Supplements, WHO monographs, and the Pharmacy and Poisons Board of Kenya
  • Manufacturer documentation — certificates of analysis, GMP certifications, ingredient spec sheets

We do not cite social media, forums, anonymous testimonials, or unverified websites as sources for health claims.

What We Do and Don't Claim

We DO SayWe DON'T Say
"Ingredient X has been studied for its effect on Y" (with citation)"This product cures Y"
"Results may vary between individuals""Guaranteed results" or "clinically proven"
"Consult your healthcare provider before use""You don't need a doctor if you take this"
"Dietary supplement — not a medicine"Language that implies medicinal or therapeutic status

PubMed Citations

When we cite a study on a product page, we include the PubMed ID (PMID) so you can look it up yourself. For example, "PMID: 18442638" can be found at pubmed.ncbi.nlm.nih.gov/18442638. We believe verifiable claims build genuine trust — if we say an ingredient has been studied, you should be able to confirm it independently.

Independence

PharmaPlus is an independent distributor. Manufacturers do not write, edit, or approve our product descriptions. Our editorial content reflects our own research and assessment. If we identify a concern with a product's claims or quality, we remove it from our catalog regardless of commercial arrangements.

Corrections

If you find an error on our website — a broken study link, an inaccurate claim, or outdated information — we want to know. Email support@pharmapluspharmacies.co.ke with the subject line "Content Correction" and we will investigate within 48 hours.

Advertising Disclosure

PharmaPlus earns revenue from product sales. Product pages are commercial content — they describe products we sell and include order forms. We believe in transparency: every page on this site exists to sell our products, and we are upfront about that. Our commitment is that commercial interest never overrides factual accuracy.